Conclusion: From struggles to solutions
By Dr Tosin Ajayi-Sotubo, GP and Health Educator
9 min read

In short: Black health inequities come from overlapping causes: historic injustice, deprivation, barriers to care, stress and mistrust. Patients can go to appointments prepared, bring support and ask for second opinions, while clinicians can use the BRIGHT CARE framework to deliver fairer, more trusted care.
Key takeaways
- Many GP appointments in England are only 10 minutes long, so write your main concern and questions down first.
- NHS interpreting is free, and children should not be used as interpreters.
- Black patients report more ethnicity-based discrimination and feeling less listened to by GPs.
- BRIGHT CARE gives clinicians ten practical commitments, from bias awareness to education on Black health equity.
Across this series, my colleagues have taken you through women's health, men's health, cancer risk, the heart, the skin, the joints, pregnancy and childhood, and menopause. My role is to tie it all together and look at how we move forward. So this piece is about moving from struggles to solutions, and the next steps towards eradicating Black health inequities.
The mosaic of inequity
When you step back from the individual conditions, the same themes appear again and again. Together they form what I call the mosaic of inequity.
A legacy of injustice. We cannot overlook the centuries of systemic racism that have affected Black health, sadly creating deep distrust of the healthcare system.
Daily struggles. Racism and inequality show up every day, through economic disparities, limited access to education and neighbourhood challenges. There is evidence that these daily struggles build into chronic stress, which contributes to poor health outcomes.
Barriers to care. Health services should be a point of equal access for everyone in the community. Yet research has shown poorer experiences of care for many patients from ethnic minority backgrounds, and Black patients in particular are more likely to report being treated differently because of their ethnicity and to feel they are not listened to.
Toxic environments. Polluted neighbourhoods and a lack of green space harm both mental and physical health, contributing to respiratory problems and cancer risk.
Economic hardship. Black people, along with other ethnic minority groups, are disproportionately affected by socioeconomic deprivation, a key determinant of health. In England, Black people are more likely than White British people to live in the most deprived neighbourhoods (15% compared with 9%). Hardship breeds stress-related illness, and poverty and poor health are intertwined.
Mental health struggles. Discrimination and chronic stress can drive anxiety, depression and post-traumatic stress disorder.
Educational disparities. Language and education shape access to care, the patient journey and continuity of care. It is no surprise that education is recognised as one of the key social factors that shape health inequalities, alongside income, housing and employment.
Nutrition challenges. A scarcity of healthy food options and a lack of education about healthy eating push people towards unhealthy coping, contributing to obesity and heart disease.
Justice system trauma. Over-policing and racial profiling leave lasting scars on individuals and communities, and incarceration strains mental health and deepens disparities.
Gaps in community support. Broken social networks limit the support available, yet community is vital to healthcare, education and building trust.
The toll of systemic racism. Systemic discrimination is not the behaviour of a few individuals. It is often supported by institutional policies and unconscious bias based on negative stereotypes, and it shapes health outcomes, contributing to chronic disease and persistent disparities.
Distrust of healthcare. This takes us back to where we began. Centuries of systemic racism have built mistrust of the healthcare system and of healthcare providers, complicating the journey to care.
The journey through these challenges, and through the resilience of Black communities, is more than a story. It is a testament to the need for empathy, dedication and an unwavering commitment to health equity for all.
Why education and advocacy are vital
Moving forward requires action on several fronts:
- Awareness and education, including advanced cultural competency.
- Policy and data: championing policy change, supported by ongoing, high-quality research to monitor outcomes.
- Community engagement: involving communities, empowering youth initiatives and improving health literacy, which means being able to find, understand and use information and services to make decisions about your health.
- Collaboration for equity: effective partnerships are fundamental to engagement and to reducing inequity.
- Targeted, data-driven solutions. Inequalities in healthcare are not new, and past strategies have made limited progress. We need focused research and data to design precise interventions for specific health issues.
A toolkit for Black patients
We have put together a toolkit to help Black patients take control of their health.
- Education. Knowledge is power and the foundation of good health. Use trusted sources, such as the NHS website, and speak to healthcare professionals.
- Research and preparation. Many GP appointments in England are still only ten minutes long. That time is yours, so go prepared, and if you have several problems or a complex issue, ask for a longer or double appointment when you book. Write down your questions and your main concerns beforehand.
- Self-advocacy skills. Your health is yours, so keep that at the front of your mind, especially if you feel you are not being heard. If you find it hard to advocate for yourself, bring someone with you.
- A support network. This can be friends or family, or people who share your experience, such as others living with the same long-term condition. Many communities already have support networks set up.
- Health record organisation. Know your medical history, your family history and your medications, and keep that information easily to hand for appointments or hospital visits.
- Research healthcare providers. Find out what options are available. For some people, seeing a therapist who shares their ethnicity or cultural background is vital, and organisations such as the Black, African and Asian Therapy Network can help.
- Seek second opinions. Remember that you always have the option.
- Know your healthcare access pathways. Very few people feel confident navigating the healthcare system. Part of the reason GP appointments are hard to get and A&E waits are long is sheer demand, when you may be able to get appropriate help elsewhere, and sometimes sooner. Knowing where to go for what makes a real difference.
- Use community resources, such as local workshops and exercise classes.
- Provide feedback. Improvement can only happen when services understand what is going well and, more importantly, what is not.
BRIGHT CARE: a toolkit for healthcare professionals
For doctors and healthcare professionals, here is an acronym to remember. We want the care we give our Black patients to be BRIGHT CARE:
- B: Bias awareness and self-reflection. The first step is taking time to reflect on your own practice and attitudes.
- R: Recognising trauma and historical injustices, and the effect they have on patients' attitudes towards health and healthcare.
- I: Inclusive language access. Adequate, accessible interpreting services are vital. I have witnessed family members, and even children, being used as interpreters because none was available. That is neither fair nor safe.
- G: Gaining cultural competence. Learning about different cultural practices and views, and being able to communicate across cultures, supported by proper training and policies.
- H: Health literacy promotion. Provide information and services people can understand. It builds trust and better outcomes.
- T: Targeted health assessments and screening. Focus on groups with higher risk, for example Black women during antenatal care, because we know their maternal risk is higher.
- C: Collaborating with community organisations.
- A: Advocating for equitable treatment. We all need to speak out.
- R: Relationship-building with patients, nurtured and based on trust.
- E: Education and training on Black health equity, which is exactly what HEAL set out to provide.
As doctors, we have a duty of care to every patient, regardless of ethnicity, gender or age. I encourage every healthcare professional to study these points, ask how you can improve your day-to-day practice, and encourage your colleagues to do the same.
Moving forward together
Neither toolkit works on its own. A patient who advocates for herself still needs a clinician willing to listen, and a culturally competent clinician still needs patients who feel able to come forward. Use what you have learned in this series, and encourage others to do the same. That is how our struggles become solutions.
Watch the original HEAL talk
Watch Dr Tosin Ajayi-Sotubo's HEAL for Black People talk on YouTube (15:16)
Frequently asked questions
Many GP practices in England still book 10-minute appointments, though the BMA recommends practices move to an average of 15 minutes. Research found face-to-face GP consultations last about 11 minutes on average. To make the most of the time, write down your main concern and questions first, and ask for a longer appointment if you need one.
Yes. NHS interpreting and translation services are free, and you should never have to pay for them. You can ask for an interpreter when you book your appointment. Healthwatch advises that children should not be used to interpret health information, and professional interpreters are safer than friends or family because they know medical language.
The Black, African and Asian Therapy Network (BAATN) has a directory of more than 1,300 qualified counsellors and psychotherapists of Black, African, Asian and Caribbean heritage across the UK, offering online and in-person sessions. You can also ask your GP about NHS talking therapies, and you can refer yourself to many NHS talking therapy services.
Go prepared with notes on your symptoms, how long you have had them and what you want to happen. Ask the doctor to explain their thinking, and bring someone with you if that helps. You can ask for a second opinion or to see another GP, and you can give feedback or complain to the practice.
- Safe working in general practice: Appointments. British Medical Association, updated 21 April 2026
- Primary care consultation length by deprivation and multimorbidity in England. Gopfert A, Deeny SR, Fisher R, Stafford M. British Journal of General Practice, 2021
- Ethnic inequalities in primary care experiences for people with multiple long-term conditions: evidence from the GP Patient Survey. Hayanga B, Stafford M, Becares L. Public Health, 2024
- Patient Experience and Trust in NHS Primary Care. NHS Race and Health Observatory, March 2025
- People living in deprived neighbourhoods. GOV.UK Ethnicity facts and figures, updated 30 September 2020 (IMD 2019)
- Fair Society, Healthy Lives (The Marmot Review). Institute of Health Equity, 2010
- Does the NHS provide an interpreter? Healthwatch England, July 2025
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